At SBS – Singa Bearings Solutions®️, our customers come first and stay first. Our mission is to provide meaningful solutions and only the best service through customer-driven excellence.
SBS has been in the sliding bearings business for almost 20 years in South East Asia, and we pride ourselves on being a reliable and efficient organisation. We provide advanced, inventive technical solutions, paired with German engineering insights, to clients in over 30 countries. Together, our expertise partners with our customers to achieve and maintain continuous transformational value gains.
Read more about SBS here: Fearless Leadership Wins
Achieving Customer-Driven Excellence through Research
“Achieving consistency in quality practices and outcomes requires investment – within research & development and customer relationships. It calls for a deep understanding of quality. One can only achieve this through experience and research-driven insight. Over our years in the sliding bearings business, quality has guided and shaped our organization’s decisions, embedding itself so deeply that it is an integral part of the foundation that forms SBS culture. We consider it essential to the company’s value proposition.” – Daniel Hallauer, Founder and CEO.
SBS is strongly committed to strengthening our capabilities. We aim to support companies by addressing your concerns and optimising your operational processes. Through this, we ensure smooth performances both now and in the future, maintaining our promise of customer-driven excellence.
Our focus stems from constantly improving productivity and efficiency for our customers. Our engineering, manufacturing, sales, marketing, and after-sales team function cohesively, providing flexible, worthwhile solutions managing varying complexity levels in the global sliding bearings business.
Read about our valued personnel here: The Rewards of an Engaged Workforce
Advanced Insights in the Sliding Bearings Business
Through his experience, Daniel Hallauer notes that the big questions clients ask relate to balancing day-to-day operations with process management and continuous improvement. A commonly brought up challenge is resource spending while maintaining effective progress in the sliding bearings business.
Some suppliers convince customers to limit spending as their new equipment or product will automatically tell them how processes will work in the future. SBS, on the other hand, understands the importance of guidance and patience. We spend time assisting customers by analysing and identifying their current and future potentials. We take care to ensure our customers know how to deploy the new solution/product proposed, guiding and working closely with them to enable smooth change management and customer-driven excellence.
“We place heavy emphasis on the discovery stage to understand our customers. Both qualitatively recognising their processes and quantitatively analysing their metrics. The relationships we have with each customer in the sliding bearings business are long-lasting and unique.” – Daniel Hallauer
SBS’s engineers are also strongly dedicated to collaborating with your team to ensure optimal outcomes, from initial designs to delivery. We follow strict international standards, such as those set by ISO (International Organization for Standardization), to guarantee reliability.
Click here to read about our work in the steel industry: Optimising Productivity for the Steel Industry
Providing Value Through Customer-Driven Excellence
One example of how SBS relates to our customers is through our Operation and Management (O&M) projects. We know how costly replacing a damaged bearing can be, especially in offshore and marine machinery. This is why our role in the sliding bearings business is to recommend correct quality components with reliable designs to ensure efficiency with utmost care.
As active contributors to the Society of Tribologists and Lubrication Engineers (STLE), we keep our technical expertise updated to provide customer-driven excellence in every project.
Customers are always ensured that the fulfilment of each SBS order undergoes a meaningful selection review by our quality management team. We pride ourselves on high standards, supported by the highly regarded symbol of the ISO 9001:2015 certification.
Give your trust and support to a company that cares. Give your trust to SBS Bearings, where customer-driven excellence is our core value.
Get in touch with us today! Email info@sbs-bearings.com.sg to find out how we can assist you in the sliding bearings business.
